Forgot password

To request a new password, provide your StandBy username or e-mail address below. If the account exists, you'll receive an email with instructions to set a new password:

Forgot username

Provide the e-mail address that was used for the creation of your StandBy account to receive an e-mail with (all) the username(s) that is/are attached to that e-mail address. It will also provide instructions on how to request a new password for the account(s):

Manuals

Download the StandBy App manual (as PDF). You can select the Android or iPhone (iOS) manual:

Instruction videos

Here you can watch De BHV App instruction videos. In a few short videos you are guided through the app by downloading, configuring, checking and using De BHV App.

All instruction videos with English subtitles:

  1. Video 1.1: Logging in
  2. Video 1.2: Introduction
  3. Video 1.3: Location settings
  4. Video 1.4: Testalarm
  5. Video 1.5: Permissions
  6. Video 2.1: Alerting and walkie-talkie
  7. Video 2.2: Additional features and support

Contact details

StandBy Solutions B.V.
E-mail: support [@] standbysolutions.nl
Phone: +31 (0)85 888 2466
Address: Stationsplein 45, Unit D3.135 – 3013 AK Rotterdam – Netherlands